Valuable Training


Every great work team has skilled, passionate leadership and motivated and trained staff. Effective, clear collaborative communication and the ability to move beyond issues of conflict is essential in any group.

Giving your leadership, management team and your staff training in effective colloborative communication and conflict mitigation is an investment in increased staff retention, morale and customer service satisfaction.

MacKinnon Communications Group offers tailor made conflict resolution and team communication training packages. Contact us for a free consultation of your training needs.

Upcoming Events:

Building Front Line Leadership Skills Training Program

Building Front Line Leadership Skills Training Program is designed for companys and organizations who want to move their people and enterprise to the next level of communication, leadership, accountability and conflict mitigation skills.  This skills based training, instructed in the classroom by Alasdair MacKinnon, is held over 4 training days and involves a total of 28 hours of training.  The participant's are evaluated through homework submitted to the instructor as well as in class evaluation of skill acquisition. 


1. Improved interpersonal and communication skills.

2. Development of interest based conflict mitigation skills.

3. Enhancement of leadership skills through the development of emotional intelligence and self awareness. 

4. Acquisition of workplace coaching/mentoring skills.


Day One (7 hours) All About Communication:

-Understanding the crucial role of productive workplace communication

-Learning our individual communication style and understanding the style of those around us

-Developing a suite of communication skills and engaging in small group practice of those skills  


Day Two (7 hours) All About Conflict Mitigation:

-Learning about the anatomy of conflict

-Learning our individual style of engaging in conflict and those around us

-Learning about interest based conflict mitigation and engaging in small group practice of those skills


Day Three (7 hours) All About Leadership:

-Understanding the components of emotional intelligence

-Learning what servant leadership is all about

-Understanding the crucial elements of trust and respect in exercising leadership


Day Four (7 hours) All About Workplace Coaching and Mentorship:

-Learning how to build skill capacity of those around us

-Understanding the dynamics of workplace teams

-Learning the value of workplace mentorship and knowledge transfer


Preferable class size of 12 to 15 attendees per day.

Cost is $150.00 dollars plus $7.50 dollars GST per attendee per day AND $30.00 dollars plus $1.50 dollars GST for the training manual. 

Certificate of Course Completion for the program issued to successful attendees.   

 Building Front Line Leadership SkillsTraining Program is Eligible for the Canada-Alberta Job Grant.